We’re online shoppers too, so when you order from us, we’ll try and do all the things we love when we buy from others.

Same Day Shipping: If you put in an order before 3pm, Sydney time, we’ll post your order that day. There’s a good chance that if you order by 5pm, it’ll ship that day too (unless it’s an Express or international order, because the post office closes at 5pm).

Plenty of updates: Once you’ve placed your order, we’ll let you know that it’s been received. Then, as soon as it’s been posted, we’ll send you another update. If you’ve chosen a postage method that includes tracking, we’ll make sure you know where your books are every step of the way.

Damaged or lost? We hate it when our stuff turns up damaged or doesn’t turn up at all. So if that happens to you, just send us an email and we’ll post out replacements. Feel free to keep the damaged ones or give them to a friend. Or use them to prop up the corner of your couch.

Want free shipping in Australia? Add a copy of 100 Things To See In Tropical North Queensland to your cart, or spend more than $80, and you’ll get free shipping automatically applied at checkout.